{"id":1532,"date":"2019-06-04T17:12:23","date_gmt":"2019-06-04T15:12:23","guid":{"rendered":"https:\/\/www.mamdohbadran.com\/faq\/"},"modified":"2026-09-27T18:42:32","modified_gmt":"2026-09-27T16:42:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.mamdohbadran.com\/en\/faq\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"

[vc_row type=”boxed”][vc_column][vc_column_text]<\/p>\n

Frequently asked questions<\/h1>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”boxed”][vc_column][vc_toggle title=”How to order”]Browse the shop, select the artwork of interest, and click “Buy” to add it to your cart. From the cart, you can continue shopping or proceed to checkout, where you will enter your details and confirm your order. For any assistance, please contact our customer service at +39 0577943251.[\/vc_toggle][vc_toggle title=”Is it possible to contact you directly for personalized requests?”]Yes, you can contact us at any time, and we will be happy to find the best solution for your needs. In this case, the transaction can be managed directly outside the standard e-commerce flow.[\/vc_toggle][vc_toggle title=”Are watercolors and oil paintings unique pieces?”]Yes, they are handmade, unique, and unrepeatable works of art.[\/vc_toggle][vc_toggle title=”What is the technique used for prints?”]Digital printing using Epson Ultrachrome HD inks on Hahnemuehle Albrecht D\u00fcrer paper (210g\/m\u00b2).[\/vc_toggle][vc_toggle title=”Can complaints be forwarded for defective or damaged goods?”]Claims for damaged or non-conforming goods must be submitted within three days by phone at +39 0577943251 or via email at info@mamdohbadran.com.[\/vc_toggle][vc_toggle title=”What are the payment methods you accept?”]We accept advance bank transfer and PayPal payments.[\/vc_toggle][vc_toggle title=”How is the parcel shipped?”]We ship worldwide via UPS courier. You can track your shipment in the “My Account” section after placing your order.[\/vc_toggle][vc_toggle title=”What are the average shipping times?”]Shipping in Italy takes 1 to 3 business days. International shipping takes about a week, depending on local customs regulations.[\/vc_toggle][vc_toggle title=”What are the preparation times of the products ordered?”]We strive to ship available products within a maximum of 5 days from order receipt.[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”80px”][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row type=”boxed”][vc_column][vc_column_text] Frequently asked questions [\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”boxed”][vc_column][vc_toggle title=”How to order”]Browse the shop, select the artwork of interest, and click “Buy” to add it to your cart. From the cart, you can continue shopping or proceed to checkout, where you will enter your details and confirm your order. For any assistance, please contact our customer service …<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1532","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.mamdohbadran.com\/en\/wp-json\/wp\/v2\/pages\/1532","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mamdohbadran.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mamdohbadran.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mamdohbadran.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mamdohbadran.com\/en\/wp-json\/wp\/v2\/comments?post=1532"}],"version-history":[{"count":1,"href":"https:\/\/www.mamdohbadran.com\/en\/wp-json\/wp\/v2\/pages\/1532\/revisions"}],"predecessor-version":[{"id":11352,"href":"https:\/\/www.mamdohbadran.com\/en\/wp-json\/wp\/v2\/pages\/1532\/revisions\/11352"}],"wp:attachment":[{"href":"https:\/\/www.mamdohbadran.com\/en\/wp-json\/wp\/v2\/media?parent=1532"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}